Store Policy

  • All products will be packaged in plain, unmarked boxes.
  • All Customer information is private and never given out to anyone.
  • All orders will be shipped within 1-2 business days after being placed.
  • All online credit card transactions take place through the Stripe secure payment gateway or through Paypal.
  • Progressive Growth does not store credit card numbers.

For customers in Alaska & Outside North America:

  • Call toll free or email  1-800-405-4769

PAYMENTS

We accept the following payment types:

Paypal, Visa, Mastercard,  E- transfers

WARRANTY

All products are backed by a manufacturers warranty.

The warranty length varies depending on product, usually 1 month to 5 years.

Give us a call with you order number, and product Issue, most often its a easy fix we just need to talk, depending on the product some times We can just send a new one. Shipping may apply.

FREE SHIPPING OFFER

We offer free shipping on many products to customers in Canada and the Continental United States.

This free shipping offer is available in combination with other discounts and special offers.

IMPORT & DUTY FEES

  • All Duties and import fees are the sole responsibility of the customer.
  • We are unable to know the duties and fees for every country we ship to.
  • We suggest you contact your local Officials to inquire about the costs of Duties and to be applied to your order upon entry into your country.

RETURNS

To return a product to us, you must phone or email to request a return #.

  • All packages shipped to us without a return number will be refused.
  • All returned merchandise must be in original condition and packaging.
  • The customer must pay the return shipping charge.
  • COD returns will be refused.
  • We will not be responsible for lost or damaged returns.
  • If we are replacing defective products within our warranty time we will pay to ship the replacement product standard service once the defective product has been tested.

QUESTIONS & CONCERNS

Please feel free to contact us prior to ordering if you have any questions about our products or services at:

  • Canada 800-405-4769
  • United States 877-756-4769