Store Policy

  • All products will be packaged in plain, unmarked boxes.
  • All Customer information is private and never given out to anyone.
  • All orders will be shipped within 1-2 business days after being placed.
  • All online credit card transactions take place through the¬†Stripe secure payment gateway or through Paypal.
  • Progressive Growth does not store credit card numbers.

For customers in Alaska & Outside North America:

  • Call toll free or email for a post office rate 1-800-405-4769

PAYMENTS

We accept the following payment types:

Paypal, Visa, Mastercard, Western Union, Money Orders.

WARRANTY

All products are backed by a manufacturers warranty.

The warranty length varies depending on product, usually 6 months to 5 years.

FREE SHIPPING OFFER

We offer free shipping on orders over $1000.00 to customers in Canada and the Continental United States.

This free shipping offer is available in combination with other discounts and special offers.

IMPORT & DUTY FEES

  • All Duties and import fees are the sole responsibility of the customer.
  • We are unable to know the duties and fees for every country we ship to.
  • We suggest you contact your local Officials to inquire about the costs of Duties and to be applied to your order upon entry into your country.

RETURNS

To return a product to us, you must phone or email to request a return #.

  • All packages shipped to us without a return number will be refused.
  • All returned merchandise must be in original condition and packaging.
  • The customer must pay the return shipping charge.
  • COD returns will be refused.
  • We will not be responsible for lost or damaged returns.
  • If we are replacing defective products within our warranty time we will pay to ship the replacement product standard service once the defective product has been tested.

QUESTIONS & CONCERNS

Please feel free to contact us prior to ordering if you have any questions about our products or services at:

  • Canada 800-405-4769
  • United States 877-756-4769