- All products will be packaged in plain, unmarked boxes.
- All Customer information is private and never given out to anyone.
- All orders will be shipped within 1-2 business days after being placed.
- All online credit card transactions take place through the Stripe secure payment gateway or through Paypal.
- Progressive Growth does not store credit card numbers.
For customers in Alaska & Outside North America:
- Call toll free or email for a post office rate 1-800-405-4769
We accept the following payment types:
Paypal, Visa, Mastercard, Western Union, Money Orders.
All products are backed by a manufacturers warranty.
The warranty length varies depending on product, usually 6 months to 5 years.
FREE SHIPPING OFFER
We offer free shipping on orders over $1000.00 to customers in Canada and the Continental United States.
This free shipping offer is available in combination with other discounts and special offers.
IMPORT & DUTY FEES
- All Duties and import fees are the sole responsibility of the customer.
- We are unable to know the duties and fees for every country we ship to.
- We suggest you contact your local Officials to inquire about the costs of Duties and to be applied to your order upon entry into your country.
To return a product to us, you must phone or email to request a return #.
- All packages shipped to us without a return number will be refused.
- All returned merchandise must be in original condition and packaging.
- The customer must pay the return shipping charge.
- COD returns will be refused.
- We will not be responsible for lost or damaged returns.
- If we are replacing defective products within our warranty time we will pay to ship the replacement product standard service once the defective product has been tested.
QUESTIONS & CONCERNS
Please feel free to contact us prior to ordering if you have any questions about our products or services at:
- Canada 800-405-4769
- United States 877-756-4769